Common Inquiries
Whether you're new to InvestEngine or an experienced trader, extensive FAQs are available to assist you with our services, trading techniques, account management, fee details, security protocols, and more.
General Information
What services are offered on InvestEngine?
InvestEngine provides a versatile global platform that combines traditional investment options with innovative social trading features. Users can trade stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, and they can also follow and replicate the strategies of top traders.
What benefits does social trading on InvestEngine offer?
To start social trading on InvestEngine, users join a community of traders, observe their activity, and utilize features like CopyTrader and CopyPortfolios to replicate investment strategies. This setup helps learners benefit from industry experts without advanced market knowledge.
How does InvestEngine differ from traditional trading platforms?
Unlike standard brokers, InvestEngine combines social trading with a comprehensive array of assets, enabling users to network, emulate successful traders, and automatically copy trades via tools like CopyTrader. The platform features an easy-to-navigate interface, diverse asset classes, and innovative offerings such as CopyPortfolios—specialized collections focused on particular themes or investment styles.
What asset types are available for trading on InvestEngine?
InvestEngine provides a wide selection of trading assets, including: Stocks from leading global companies, cryptocurrencies such as Bitcoin and Ethereum, main Forex currency pairs, commodities like gold, silver, and energy, ETFs covering various markets, key international stock indices, and CFDs for flexible trading options.
Can I access InvestEngine here?
InvestEngine is accessible in many countries worldwide, though regional restrictions may apply based on local laws. To confirm if the platform is available in your area, check the InvestEngine Availability Page or reach out to customer support for confirmation.
What is the minimum deposit needed to start trading on InvestEngine?
The required minimum deposit on InvestEngine generally ranges from $250 to $1,200, depending on your country. For precise details, consult the InvestEngine Deposit Page or contact support directly.
Account Management
How do I create a profile on InvestEngine?
To open a new InvestEngine account, visit the official website, click on the “Sign Up” button, provide your personal and contact details, complete the verification steps, and fund your account. After registration, you can start trading and using platform features.
Is a mobile trading platform available for InvestEngine users?
Yes, InvestEngine offers a mobile app compatible with iOS and Android devices. The app provides all trading functionalities, portfolio management, live market updates, and swift order placement from any location.
What is the process to verify my InvestEngine account?
To verify your InvestEngine account: 1) Log in to your account, 2) Go to 'Profile Settings' and find the 'Verification' section, 3) Upload required documents like ID and proof of address, 4) Follow the instructions to complete the process. Verification usually takes 24-48 hours.
How do I reset my password on InvestEngine?
To reset your InvestEngine password: visit the login page, click on "Forgot Password?", enter your registered email address, and check your email for reset instructions. Use the link provided to set a new password.
How can I delete my InvestEngine account?
To delete your InvestEngine account: withdraw all remaining funds, cancel any active subscriptions, contact customer support to start the deletion process, and follow their provided instructions to confirm account closure.
How do I update my profile details on InvestEngine?
To update your account details: 1) Sign into your InvestEngine profile, 2) Click on your avatar and select "Account Information," 3) Enter your preferred changes, 4) Confirm by pressing "Update." Be mindful that significant updates might require additional validation.
Trading Features
What is Social Trading and how does it operate?
CopyTrader lets users automatically mirror the trades of top traders on InvestEngine. By selecting a trader to follow, your account will replicate their trades proportionally to your investment size. This feature is ideal for beginners to learn from experienced traders and to engage in shared trading activities.
To personalize your InvestEngine settings, follow these steps: 1) Pick traders whose strategies match your risk preferences, 2) Determine your investment amount, 3) Decide how to distribute your funds among different traders or assets, 4) Set risk management features such as stop-loss limits, and 5) Regularly monitor and adjust your strategies based on results and changing goals.
Thematic bundles are curated groups of assets or strategies centered around specific themes or sectors. They provide diversified exposure and streamline your investment process. Access these features after logging into your InvestEngine account with your credentials.
How can I customize my CopyTrader settings?
Make your InvestEngine experience unique by selecting traders aligning with your risk appetite, specifying your investment size, adjusting your portfolio allocations, using risk mitigation tools such as stop-loss orders, and consistently reviewing your setup to improve outcomes.
Does InvestEngine support leveraged trading?
Absolutely! InvestEngine provides CFD trading on margin. Leverage allows you to trade larger positions with less capital but increases the potential for significant losses. It's crucial to understand leverage thoroughly and use it responsibly, according to your risk tolerance.
How does Social Trading function on InvestEngine?
InvestEngine's Social Trading network allows users to connect, share insights, and collaborate on trading strategies. Members can view other traders' profiles, follow their activities, and engage in discussions, fostering a vibrant community aimed at improving trading skills and making smarter financial decisions.
How can I get started with the InvestEngine Trading platform?
To start trading on InvestEngine: 1) Log in via the website or app, 2) Explore available assets, 3) Execute trades by selecting assets and inputting amounts, 4) Keep track of your trades through the dashboard, 5) Use analytical tools, stay informed with news updates, and participate in community discussions for smarter trading.
Fees & Commissions
Does InvestEngine charge any fees for trading services?
InvestEngine offers commission-free trading for stocks, so users can buy and sell without additional transaction fees. Trading CFDs involves spreads, and certain positions may incur overnight or withdrawal fees. Please consult the official fee schedule for detailed and current fee information.
Are there any extra costs with InvestEngine?
What are the trading fees for CFDs on InvestEngine?
CFD spreads on InvestEngine depend on the asset, representing the difference between buy and sell prices, with more volatile assets typically having wider spreads. This information is accessible before placing trades.
The spread in InvestEngine agreements varies by asset class, indicating the cost to enter a trade based on the gap between the bid and ask prices. Assets with higher volatility usually feature broader spreads. You can review specific spreads on the InvestEngine trading platform prior to trading.
What are the withdrawal fees on InvestEngine?
InvestEngine charges a standard withdrawal fee of $5 per transaction, regardless of the amount. First-time withdrawals by new users are free, and processing times may vary depending on the chosen payment method.
Are there fees associated with funding my account on InvestEngine?
Funding your InvestEngine account is free from platform charges, but your chosen payment provider may impose transaction fees. Verify directly with your payment service for precise costs.
What are the overnight rollover fees at InvestEngine?
Overnight rollover fees, also called financing charges, are applied when trading positions are held open past trading hours. These fees vary based on leverage, asset class, and duration. Detailed fee information is available in the 'Fees' section on InvestEngine.
Security & Safety
How does InvestEngine ensure the confidentiality and security of my personal information?
InvestEngine employs advanced security measures, including SSL encryption for data transmission, multi-factor authentication for logins, regular security assessments, and strict compliance with data privacy regulations to protect user information.
Is my investment protected when I trade on InvestEngine?
Yes. InvestEngine safeguards your funds by segregating client money from operational accounts, applying rigorous security protocols, and utilizing region-specific safety measures. Your assets are kept separate from company reserves, ensuring a high level of security.
What steps should I take if I notice suspicious activity on my InvestEngine account?
If you suspect suspicious activity, immediately update your login details, enable two-factor authentication, contact InvestEngine support to report the issue, review your account for unauthorized transactions, and ensure your devices are protected against malware.
Does InvestEngine offer investment safeguards?
InvestEngine emphasizes the segregation of client funds and asset security but does not offer specific insurance coverage for individual trading accounts. Traders should carefully consider market fluctuations and understand the inherent risks involved before engaging in trading activities. For detailed information on asset safety measures, refer to InvestEngine's Legal Disclaimers.
Technical Support
What support options are available for InvestEngine users?
Users can access support through live chat during regular business hours, email assistance, a detailed Help Center, social media platforms, and telephone support in select regions.
How can technical issues with InvestEngine be reported?
Troubleshoot by visiting the Help Center, submitting a 'Contact Us' form with details of the problem, including screenshots or logs if possible, and await a response from the support team.
What is the usual response time for support requests at InvestEngine?
Support inquiries are typically responded to within one business day via email or contact forms. Live Chat offers immediate support during working hours. Resolutions during busy periods or holidays may take longer.
Is support available at times outside of standard hours?
Live customer support is available during regular business hours. Customers can email support anytime, and the Help Center is accessible 24/7 for self-help resources. Priority is given to support responses during operating hours.
Trading Strategies
Which trading methods are successful on InvestEngine?
InvestEngine offers various trading strategies, including social trading with CopyTrader, portfolio diversification through CopyPortfolios, long-term investing, and technical analysis. The most effective method depends on individual goals, risk appetite, and experience.
Can I customize my trading approach on InvestEngine?
While InvestEngine provides powerful features, its customization options are somewhat limited compared to more advanced platforms. However, you can select traders to copy, modify your asset distribution, and leverage analytical tools to tailor your strategy.
What techniques can help manage risk effectively on InvestEngine?
Enhance your trading by diversifying across different asset classes, replicating successful trader strategies, and implementing prudent asset allocation to control potential losses.
When is the best time to trade on InvestEngine?
Trading hours vary per asset: Forex is open 24/5, stock markets have specific hours, cryptocurrencies trade 24/7, and commodities/indices have designated periods.
What are the steps for conducting technical analysis on InvestEngine?
Utilize InvestEngine's advanced tools such as trend indicators, drawing utilities, and pattern recognition to spot market movements early and refine your trading strategy.
What are effective risk control techniques for InvestEngine?
Implement stop-loss orders, define clear take-profit points, regulate the size of your trades, diversify your investments, use leverage cautiously, and periodically review your trading portfolio for optimal risk management.
Miscellaneous
What steps should I follow to process a withdrawal from InvestEngine?
Log in to your account, navigate to the withdrawal section, select the amount and preferred payment method, confirm your details, and wait for the transaction to process, typically within 1 to 5 business days.
Does InvestEngine offer automated trading options?
Yes, InvestEngine provides an AutoTrader feature that enables automatic trading based on predefined strategies and parameters, helping investors maintain consistent investment approaches.
What kind of customer support is available at InvestEngine, and how does it assist users?
Given the different tax regulations worldwide, InvestEngine supplies comprehensive transaction records and reports to simplify your tax filing process. Consulting a tax professional is highly advised for personalized guidance.
How does InvestEngine manage taxation on trading profits?
Tax obligations vary by location. InvestEngine offers detailed transaction documentation to assist with tax compliance, but it’s recommended to consult with a tax specialist for tailored advice.
Keen to trade now?
Selecting the appropriate platform with InvestEngine requires thorough comparison, as it can greatly impact your trading success.
Create Your Free InvestEngine Profile TodayTrading involves considerable risks; only commit funds you are willing to lose completely.